Legal

Privacy Policy

How Charge Secured LLC collects, uses, and protects information. Last updated August 30, 2026.

What We Collect

Business contact details submitted through forms, merchant account and card transaction metadata to provide services, and standard technical data. We do not store full card numbers on this website.

How We Use It

  • To respond to inquiries and support requests
  • To provide card payment protection, dispute representment, and reporting services
  • To configure and administer pass-through programs where permitted
  • To meet legal, regulatory, card-network, and audit obligations
  • To detect and prevent fraud and abuse

Sharing

We share information only as needed to deliver the service: with your acquiring bank and payment processor, with card networks for dispute responses, and where required by law. We do not sell personal information.

Retention

Records are retained for the period required by card-network rules and applicable law, then deleted or de-identified.

State Annex: Surcharging

JurisdictionAuthorityPosition
ConnecticutConn. Gen. Stat. § 42-133ffProhibited.
MassachusettsMass. Gen. Laws ch. 140D § 28AProhibited.
MaineMe. Rev. Stat. tit. 9-A § 8-303Restricted.
Puerto RicoLocal commerce regulationProhibited.
New YorkN.Y. Gen. Bus. Law § 518Permitted with total price clearly posted before checkout.
CaliforniaPost-Italian ColorsPermitted with clear disclosure and network caps.
FloridaPost-Dana’s Railroad SupplyPermitted with disclosure and network caps.
TexasPost-Rowell v. PettijohnPermitted with clear disclosure and network caps.

Cookies

This site uses only what is necessary to function and to measure aggregate traffic. No third-party advertising trackers.

Contact

Privacy questions: Support if you are an existing client, or Talk To ChargeSecured otherwise.